I checked in times back for flight 1329 from Phoenix to JFK. I'm booked in Firstclass. I entered the Precedence space to seek out no line and two brokers standing at respective counters without “Position Closed” indications everywhere.
I am able to inform you this, Unless of course You can find some type of payment coming from A.A., I will never, ever, at any time set foot on an American Airlines flight once again ! You will discover too many other airlines that can continue to be on plan.
Thanks for calling American Airways Buyer Relations. This is certainly an automated acknowledgment, supplying me an opportunity to share along with you without delay what is occurring with your concept.
The crimson tape to obtain a response a couple of serious tousled excursion from commence to finish is terrible. I have been looking to have a response from AA but the operate close to is what AA needs so you might throw in the towel..GUESS WHAT ? i dont throw in the towel simply. so AA i await your remedy.
One thing I couldn’t recognize is how your letter indicated that quantities for immediate use might be honored When the receipts have been obvious and legible. How could my $forty six cab trip in the Embassy Suites to Wal-Mart not be legible? I only gained plenty of to go over my toiletries at Wal-Mart.
The full crew employees was awesome , but this dude went beyond the roles anticipations and has to be praised and recognized. I’m also delighted we receive a snack once again.
My Mom had a worst experience with AA flight.my Mother is eighty one yrs.previous Girl who would not talk English.We asked for wheelchair help resulting from her arthritis along with a language difficulty.We had reconfirmed out request before her departure and a couple of days in advance of all with each other four moments.At DFW airport she required to adjust plane.She bought from the plane and was instructed to look ahead to a wheelchair aid.Immediately after ready long time no person arrived to help her.On account of not getting a wheelchair help punctually she missed her connecting aircraft to N.J.In some way she manage to get a airplane but not till subsequent early morning.Agent was helping her to make an arrangement for her to stay right away on the Airport.
Or possibly a spot to stay. 7 cell phone phone calls afterwards and visits which has a rep from AA we lastly receive a mention of we could get you within the flight for the following day. BUT now wherever are we about to continue to be or reservation is up and possess now invested our trip income.
Also recommend that each passenger set there continue in size checker so all travellers are treated equitably.
What superior is producing your displeasure to this so named “purchaser service” if very little is completed to address the criticism.
The entire opposite is your staff Liibide (sorry I didn’t receive the spelling of his title). I wait to connect with him a Customer Service Rep. He did help me with a few complications I had on my outgoing flight but mainly was of no help in anyway with my return flight.
Pretty disappointed having a.A. client relations. My wife went to Italy for that memorial of her mom and although she was there she got bronchitis with ear infection, subsequently the physician recommended her to not fly ahead of a person 7 days to very clear the infection.
I just boarded flight 2578 from lax to SJC and sat down then was lectured to about the place I set my bag during the overhead. It had been an embarrassing second for me And that i frankly did under no circumstances enjoy check this this flight attendant’s extremely loud and arrogant Angle.
Flt 1999 from FLL on11-22-fifteen was a multitude. Was delayed mainly because all baggage wasn't loaded because of the rain,then the baggage was loaded improperly, we taxied back again to the terminal, preset the baggage then we would have liked gas considering that we were delayed. We waited for someone to come to unlock the gas tank(that procedure) for at least 40 mins.